Terms of Service

Last revision 10 July 2011

The Infinite Possibility, a.k.a. “spirit companion” and spiritcompanion.com, (“the Service,” or “the Site,” or “we,” or “our”) web site, forums, resources, Practitioners, Services and community tools featured herein are brought to you by Sheta Kaey for Infinite Possibility. This web site is intended as a business (sole proprietorship) and a service to the esoteric community. The following additional Terms of Service will apply to your use of the Services, Site, and any resources offered herein. Your continued use of the Services constitutes your binding acceptance of the Terms of Service, Infinite Possibility‘s Privacy Policy, our Practitioner Rules, Payment Policy, any other policies existing, and any modifications made thereto.

General Rules for On-Site Interaction

  1. Etiquette — Be courteous. While flame wars happen everywhere, no matter how much we try to avoid them, if things get out of hand we will take steps to shut it down. We will moderate people as necessary, and we will place restrictions on anyone who develops a pattern of abusive behavior.
     
  2. Offensive material — Users may not transmit or encourage others to transmit material or links to material considered patently offensive in nature. This includes, but is not limited to using race, religion, sexual orientation, culture, ethnicity, disability, nationality, belief system, or preferred gender as a means of insult; using threatening, harassing, defamatory, hate speech, or libelous language; and posting, requesting, linking to, or otherwise sharing material considered pornographic, obscene, graphic, or hate speech.
     

    1. Libel & Hate Speech — You must refrain from libel and hate speech of any kind, including racial, ethnic, religious, gender, sexual orientation, or paradigm bashing. Anyone showing serious propensity toward abusive hate-based behavior risks banning and notification to their internet service provider. Using terms for homosexuality or mental or physical disability as a means of insult in any way is considered offensive. This includes, but is not limited to, calling things “gay” or “retarded” as a synonym for “stupid,” or using offensive slang terms or slurs. The use of any such derogatory language will result in an automatic suspension.
       
    2. Profanity — Reasonable use of profanity is fine, unless it is used as a personal attack. We don’t care how casually you express yourself, but use common sense. If you’re warned, take the warning seriously. You may not get another chance.
       
    3. Trolling — Messages intended solely to annoy and/or offend other users by going against the clear nature of a board, topic or chat room are not allowed. This includes, but is not limited to: provoking other users to respond with flames; provoking fans of a particular system or game, especially on boards or topics dedicated to that system or game; making misleading topic titles; asking obviously useless questions; posting false information as fact; and using another user’s quote in your signature without permission.
       
    4. Off-Topic Posts The main purpose of the message boards is to provide discussion forums and opportunities for magicians, witches, occultists, pagans, et al, to socialize and get to know each other and various practices. Topicality is expected and will be enforced on all message boards not noted as purely social in nature.
       
    5. Disruptive Behavior — Behavior that disrupts the Service for other users, deliberately or not, is prohibited. This includes, but is not limited to
       

      1. Messages or topic titles that force browsers to scroll horizontally
         
      2. Blank, content-free, or single word messages, including quoting another user without adding any additional content, responding only with “LOL!”, and posts that consist only of emoticons
         
      3. Posting two or more identical or near-identical messages or topics
         
      4. Posting deliberately hard to read titles or posts (e.g. ALL CAPS; AlTeRnAtE cApS; no spaces; no punctuation; two or more consecutive periods, question marks or exclamation points; leetspeak or excessive chat speak)
         
      5. Post counts (e.g. “First comment!” etc.)
         
      6. Posting nonsensical messages
         
      7. Posting large ASCII art (except in social topics specifically calling for it)
         
      8. Common sense clause: Use a spell check, and don’t be an idiot unless you’re prepared to get called on it.
         
      9. Additional Notes on the Disruptive Rule —

      10. Malware — Extra-harsh penalties will be applied for posting any link that infects another computer with malware, trojans, viruses, or anything that disrupts the individual’s control over their computer.
         
      11. Plot Spoilers — Posting “spoilers” (critical plot details) about movies, time-delayed broadcast events, games, or other media in the title of a topic or in a message without a clear notice is prohibited. When posting spoilers, the title should warn the reader, e.g. “Harry Potter and the Half Blood Prince (SPOILERS!).” Do not post spoilers in response to another post. Start a new post with the information as above, to allow others a way to avoid reading spoilers accidentally.
         
      12. Flooding, Invading, and Board Wars — Flooding a board with disruptive topics or comments or invading another board as a group with intent to flood it is prohibited. Announcing or inciting a “war” or any conflict with the regular members of another board is prohibited. Ridicule, et al, of people on another board is prohibited (see “pagadigm bashing”). Posting a link to a third-party site in a way that invited members of that site to invade a board for purposes of disruptive behavior is grounds for banning.
         
      13. Impersonation — Impersonating other users by creating and/or using a user account with a name clearly intended to impersonate, mock, or antagonize another user, or otherwise falsely claiming to be another member is strictly prohibited. (For example, one member of a board long ago and far away used the name “CloneMirror” to mock user “StoneMirror.” Don’t do it.)
         
      14. Harassment, Stalking, and Privacy — Continual harassing behavior directed towards a particular individual or group with the intent of creating an offensive, intimidating, or otherwise hostile environment, with or without explicit or implicit threats, is strictly prohibited. Posting contact or other private information of any other person (Infinite Possibility user or not) is also prohibited and is grounds for banning.
         
      15. Spam — Spammers will be banned immediately. Anyone posting off-topic spam will be banned without warning. Anyone posting only links repeatedly or with no discussion content will be warned and then, if the problem persists, will be banned. We reserve the right to contact your ISP regarding any inappropriate activities by you on the Site. Users are permitted to link to their personally maintained websites, shops, or forums in their forum signature, and to provide one link per site per month in reply to a relevant query only.
         
        Exceptions are listed below.
         

        1. These Links are Not Okay —
          1. Commercial or personal web site advertisements for items or sites that do not focus on occult topics.
          2. Repeatedly linking to the same site or page for purposes of personal gain.
          3. Linking, for personal gain, to any site you do not maintain yourself.
          4. Make Money Online (MMO) sites, including Search Engine Optimization (SEO) links.
          5. Chain letters and pyramid schemes.
          6. Any referrer-ID based sites.

           

        2. These Links are Okay in signatures or in response to a relevant query, in tandem with relevant content
           

          1. Personal, non-commercial website addresses
          2. Requests for comments on personal sites or social networking sites
          3. Interesting or relevant link to another site or sites that are not for personal gain
          4. Personally maintained, off site page(s) that lists links to their other services
          5. Links to one’s personally maintained shop or Etsy page
          6. Links to one’s relevant eBay auctions.

         

      16. Illegal Activity — Communications that violate or incite others to violate the law are not permitted. This includes, but is not limited to, asking for or providing illegal copies of copyrighted software; methods of circumventing copyright protection; illegal copies of copyrighted music, movies, videos, or any other type of media; reprints of material from web sites or text sources; or any sort of plagiarism.
         
      17. Content — We reserve the right to remove, at any time and without notice, any content from the Service. We are not required to explain ourselves to your satisfaction, though we’ll do our best to provide a reason for the removal, if possible. There may be times when we cannot divulge our reasons.
         
      18. Age restrictions — You must be at least 13 years old to register for the Service. We do not knowingly collect any information from any users under 13 years of age, and if we discover that an underage user has fraudulently registered, their account will immediately be terminated.
         
      19. Termination of account — We reserve the right to immediately terminate or suspend anyone who fails to abide by these rules or the other policies in this Terms of Service. The decision to suspend or terminate accounts will be made at the sole discretion of the Site administrators.
         

        1. Appeals — Members will be given a reasonable opportunity to appeal via private, off-site communication with administrators. Once the appeal process is over, our decision is final. At that point, all bans will be permanent and irrevocable, until some future time when the offender can demonstrate compelling evidence that he or she should be readmitted.
           
      20. Registration — In order to post messages on the forums (other than the help boards), view restricted forums, and use other advanced services, you must register using a valid e-mail address and follow all required registration confirmation procedures. No posting privileges will be granted until the account is fully activated.
         
      21. Sole access — Your membership to this Site and its forums is intended for your personal and individual use only. You may not share, transfer, sub-let, license, abdicate, gift, or otherwise extend your membership and its privileges to anyone other than yourself.
         
      22. Password protection — Users are solely responsible for protecting their accounts from unauthorized access. You are strongly encouraged to select a hard to guess password and to not use that password on any other site. Accessing or attempting to access any user account not belonging to you without permission is prohibited. Accessing another user’s account is grounds for a permanent ban from the Site.
         
      23. Multiple Accounts — While it is acceptable for users to maintain multiple accounts, we can and do track all accounts used on the same computer(s) and consider them one account for the purpose of monitoring violations of the Terms of Service. If these Additional Terms of Use are violated severely enough to warrant the termination of one account, all known accounts held by that user and/or all accounts using the same computer(s) may also be banned at the administrators’ discretion.
         
      24. Violations and Penalties — Topics and messages that violate the Terms of Service will be deleted from the boards and additional penalties may be applied at the administrators’ discretion. Re-posting deleted violations is also considered a violation.
         

        1. Administrative Action — Messages and topics may be removed at any time and for any reason at the sole discretion of administrators and their designated moderators. User accounts may be warned, suspended, or revoked at any time and for any reason at the sole discretion of administrators. All determinations of what is “acceptable” and “unacceptable” content will be determined solely by administrators and moderators.
           
        2. Harassment — Intentional, repeated, or severe violations are cause for the termination of your account, banishment from all use of the boards of your IP address or even your entire ISP. In such event, we also reserve the right to contact your ISP concerning your activities.
           
      25. Contact & Your Privacy — We may contact you via e-mail or postal mail to provide you with information about the Service, your account, or to provide you with information about Site-related special offers available only to Service subscribers. We will not share your information with any third parties unless under subpoena. You may contact us via email at admin@spiritcompanion.com or by postal mail at: Rending the Veil, attn: Sheta Kaey, 260A Oakland Avenue, Baytown, Texas, 77510-1139, USA
         
      26. No Warranty; Limitation of Liability — The Service, any software we may provide for the purpose of interacting with the Service (the “Software”) and all related documentation are being provided to you “as is” and without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the functions contained in the Software or on Service will meet your requirements. We do not warrant that the Service or the Software will be uninterrupted, error free or free of viruses or other harmful components. We are not responsible for content posted by our users or the opinions of our contributors. No oral or written information or advice given by us or any of our authorized representatives shall create a warranty or in any way increase the scope of this warranty. The above exclusions will not apply in any jurisdiction that does not allow the exclusion of implied warranties.
         

      UNDER NO CIRCUMSTANCES, INCLUDING WITHOUT LIMITATION, NEGLIGENCE, SHALL INFINITE POSSIBILITY OR ANY PARTNER OF INFINITE POSSIBILITY THAT MAY BE INVOLVED IN THE DISTRIBUTION OR PROVISION OF THE SOFTWARE OR THE SERVICE, OR ANY OF THEIR RESPECTIVE OFFICERS, EMPLOYEES, DIRECTORS, AGENTS, LICENSEES, SUBLICENSES OR ASSIGNS BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OR INABILITY TO USE THE SERVICE, THE SOFTWARE OR RELATED DOCUMENTATION, EVEN IF SUCH PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. THE ABOVE EXCLUSIONS WILL NOT APPLY IN ANY JURISDICTION THAT DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU FOR THE SOFTWARE OR SERVICE FOR THE TIME PERIOD AFFECTED.

    Paid Services

    1. Eligibility to use the paid Site Services is limited.
       
      The paid Site Services are available only to persons who are at least eighteen (18) years old and are otherwise capable of forming legally binding contracts under applicable law. This includes freedom from any real or implied legal prohibitions in your home or current country for the use of psychic or esoteric services.
       
    2. You use the paid services and consult with Practitioners at your own risk.
       
      Infinite Possibility cannot verify, guarantee or make any representations regarding the accuracy of psychic readings, the belief systems of Practitioners or Clients, or the identity or qualification of any Practitioner or Client. We do strive to screen our Practitioners and ensure quality work, but we are not responsible for any issue a Client may have with a Practitioner or Infinite Possibility’s practices. Infinite Possibility does not make editorial or managerial decisions concerning content, sexually explicit or otherwise.
       
      Infinite Possibility is not responsible for use or exchange of any information, files or goods between Practitioners and Clients. It is recommended that you exercise caution and common sense when exchanging contact or other personal information, and as much as possible use the admin address (admin@spiritcompanion.com) for official contact in which you must include personal or contact information. Infinite Possibility assumes no responsibility for monitoring Client feedback. If you wish to leave feedback for a Practitioner, it is recommended you comment on either their profile pages or the page of their appropriate service. If you ever believe that a Practitioner or Client has violated the law or is defrauding, threatening or endangering anyone, we urge you immediately to contact the police directly for help. We do not recommend meeting strangers in person under any circumstances, and any personal contact you have with other members of the Site is your personal responsibility.
       
      Infinite Possibility does not guarantee any information, entertainment services or other products or services provided by our Practitioners. You must use your personal judgment to determine whether to initiate and/or discontinue use of a Practitioner’s services. In accordance with our Privacy Policy, we do not monitor telephone conversations between members.
       

      1. If you have a dispute with another member, or suffer any harm arising out of or connected with any of the paid services, you hereby waive all claims against and release Infinite Possibility and Sheta Kaey from any and all liability for claims, demands, damages (actual and consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any Infinite Possibility co-op paid services or with regard to such disputes. If you are a California resident, you waive your rights under California Civil Code §1542, which states, “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” Residents of other states and nations waive their rights under analogous laws, statutes or regulations.
         
    3. Infinite Possibility may modify these terms, or suspend or terminate your use of the Site, at any time without notice to you. However, we will strive to notify you when there are changes in these terms, as often as we remember.
       

      1. We reserve the right in our sole discretion to modify or discontinue the Site or its paid Services, or modify the terms and conditions of your use of the Site and Services, without notice. All modified terms and conditions will be effective ten (10) days after they are initially posted on the Site. Changes to the Payment Policy are effective after Infinite Possibility provides its Practitioners with at least fourteen (14) days notice of the changes via email. If your email address is not current and the email bounces, new policies will nevertheless be effective on the same date. If any modification is not acceptable to you, you may state your case and try to effect change, or you may leave the Site. The final decision rests with Infinite Possibility.
         
    4. The services are facilitated but not policed:
       
      Infinite Possibility acts only as an interface to facilitate communications between Practitioners and Clients. As a Practitioner, you are not an employee, agent or contractor of Infinite Possibility, and you shall not represent that you are any of the foregoing. You are solely responsible for all equipment necessary to access and use the Site and paid Services, and for reporting and payment of all taxes associated with fees transferred to you by Infinite Possibility.
       
    5. You are solely responsible for all use made of the Site and paid Services and agree to pay for all Services purchased using the links provided on the Site. You agree not to indulge any Practitioner offering to meet offsite in order to bypass fees charged by Infinite Possibility.
       
      1. The rates for Practitioner services are as set forth in the applicable Practitioner listing.
      2. You agree to maintain the confidentiality of your password and account information and to supervise activities that occur under your user name and password, including, but not limited to, any and all usage of the Site by other persons under your user name and password.
      3. You agree that Infinite Possibility is not responsible for any loss that you may incur as a result of any unauthorized person using your user account or password. You agree that Infinite Possibility may use information provided by you as described in the Privacy Policy.
      4. Based on account use and other factors identified by Infinite Possibility in its sole discretion, we may require verification of your credit, identity and/or other background information in order for you to continue using the Site or paid Services. In such event, you agree to provide us with additional information that may be requested, you consent to our disclosure of your personal information to third-party service providers in order to verify your credit, identity and/or other background information.

       

    6. In using or accessing the Site or its paid Services, you agree to comply with the following:
       

      1. You (as a Practitioner providing paid services) are solely responsible for the content provided and the content on profiles, pages, or posts created under your user name or on your account.
      2. You (as a Client receiving paid services) will not record or otherwise store any live or pre-recorded voice paid services that you receive through the Site, except as agreed upon by the Practitioner. If you meet on Skype or other IM service using voice, be sure to ask permission before recording, then record the permission again at the start of your recording. You (as a Practitioner providing paid services) will not record or otherwise store any calls you conduct with a Client.
      3. You will not use the Site or Services for any purpose that is unlawful, fraudulent or contrary to the Terms of Service and the other policies of Infinite Possibility, and you will cooperate fully with Infinite Possibility to investigate any suspected unlawful, fraudulent or improper activity.
      4. You will not solicit or provide advice, directly or through writings, as to the value of securities or as to the advisability of investing in, purchasing or selling securities or any report or analysis concerning securities.
      5. You will arrange all for-fee communications that you have with other members only through the Site, and you will not circumvent or attempt to circumvent the Site using third-party payment services.
      6. You will not use the Site in any manner that harasses another member or could interfere with any other party’s use or enjoyment of the Site. You will respect the privacy of others and not use the Site for unwelcome, rude or abusive communications.
      7. You will not attempt to gain unauthorized access to any member’s account information, computer systems or networks associated with the Site.
      8. You will not attempt to obtain any information or materials relating to the Site through any means not intentionally made available through the Site.
      9. You will not “frame,” “mirror” or otherwise copy any portion of the Site without Infinite Possibility’s or the author’s express written authorization.
      10. You will continue to provide true, accurate and complete payment registration information and will maintain as current and promptly update your personal contact information that you provide to us, as applicable. You will not use false identities or impersonate any other person or use a name that you are not authorized to use.
      11. You will not use the Site to solicit members, to promote any product or services other than the information services described in your listings, which are provided through the Site, to provide any product or services related to, claiming success with or offering information regarding lottery numbers or for purposes of multi-level marketing proposals.
      12. You will not take any actions which may undermine the testimonial system, including without limitation leaving positive feedback for yourself or other Practitioners, using “sock puppets,” or leaving negative feedback if a Practitioner fails to perform some action that is outside the scope of the services described in his or her description of services.
      13. You will not create obscene, offensive, tasteless, defamatory or hateful user names or content in comments, testimonials, or on the forums.
      14. You will adhere to all applicable laws and regulations governing your actions in connection with the Site and (as a Practitioner providing paid services) are responsible for meeting the requirements of applicable record keeping laws.
      15. You will not encourage or instruct any other individual to do any of the foregoing or to violate any Terms of Service or other Site policies.

       

    7. If you act as a Practitioner, you will comply with and be subject to Practitioner Policy and Payment Policy.
       
    8. Infinite Possibility prohibits the unauthorized use of copyrighted materials and trademarks.
       
    9. Links to Other Websites.
       
      The Site may provide links to websites other than Infinite Possibility. Such links are provided for reference only, and we neither control such websites nor endorse any of the material on any such websites or any association with their operators.
       
    10. Relationship of the Parties.
       
      Notwithstanding any provision hereof, for all purposes of these Terms of Service each party shall be independent and act independently and not as a contractor, partner, agent, employee or employer of the other and shall not bind nor attempt to bind the other to any contract.
       
    11. You consent to the use of (a) electronic means to complete this agreement, to use the Site and Services, and to provide you with any notices given pursuant to these Terms, and (b) electronic records to store information related to your membership or your use of the Site or Services.
       
    12. Miscellaneous.
       
      If any provision of these Terms is held to be invalid or unenforceable, such provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions shall be enforced. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
       

    Practitioner Rules

    In addition to the terms set above, you as a Practitioner agree to comply with the following requirements in creating profiles, posts or pages; providing paid Services, and otherwise acting as a Practitioner and representative of the Site. Infinite Possibility may immediately terminate your membership and use of the Site without notice if we suspect that you have violated any of the following requirements:

    1. You will not provide any paid Services which require professional license, such as a physician, health practitioner, attorney, accountant or financial planner, through the Site.
       
    2. You will conduct all for-fee communications that you have with Clients only via the Site and you will not circumvent or attempt to circumvent the Site using third-party payment services.
       
    3. You will not diagnose illnesses, provide treatments, prescribe medications or otherwise act as a medical care provider through the Site.
       
    4. You will not offer or provide advice, directly or through writings, as to the value of securities or as to the advisability of investing in, purchasing or selling securities or any report or analysis concerning securities.
       
    5. You will not offer advice or provide any product or services related to or claiming success with lottery numbers.
       
    6. You will not use any banner advertisements or “pop up” windows or create or include links to sites which involve e-commerce, marketing, solicitation or sale of any items that don’t fall under the category of original, made-by-you art. Examples include your Etsy page, deviantArt, and other creative ventures.
       
    7. Infinite Possibility owns and retains all rights in or to certain trademarks, trade names, service marks, logos and/or slogans, whether now existing or hereafter created, including but not limited to Infinite Possibility and “The first step to expanding your reality is to discard the tendency to exclude things from possibility” (collectively, “Trademarks”).  
    8. . You agree to hold Infinite Possibility harmless regarding your use of the Site.
       
      YOU AGREE TO HOLD HARMLESS, DEFEND AND INDEMNIFY INFINITE POSSIBILITY, AND ITS EMPLOYEES, SUBSIDIARIES, AGENTS AND REPRESENTATIVES, FROM AND AGAINST ANY LIABILITY ARISING FROM OR IN ANY WAY RELATED TO YOUR USE OF THE SITE OR PROVISION OF ADVISOR SERVICES, INCLUDING ANY LIABILITY OR EXPENSE ARISING FROM ALL CLAIMS, LOSSES, DAMAGES (ACTUAL AND CONSEQUENTIAL), SUITS, JUDGMENTS, LITIGATION COSTS AND ATTORNEYS’ FEES, OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, FORESEEABLE AND UNFORSEEABLE, DISCLOSED AND UNDISCLOSED. In each case, Infinite Possibility will provide you with written notice of such claim, suit or action. Infinite Possibility shall have the right to withhold payments to you to offset liabilities and expenses covered hereunder.
       

    Payment Policy

    1. Infinite Possibility’s payment responsibilities for paid Services you provide are subject to restrictions and limitations. The Client who initiates a Transaction (any agreement to receive services in exchange for payment) with a Practitioner through the Site is solely responsible for payment of any and all fees for the Transaction. Infinite Possibility shall not be obligated to pay any Service or Practitioner fees for which Infinite Possibility has not been fully paid by the Client or Client’s credit card issuer, bank, or other payment method as applicable. You hereby authorize Infinite Possibility to collect payments from Clients on your behalf for any and all Transactions that you conduct via the Site. Infinite Possibility will credit to your PayPal account the fees collected by Infinite Possibility less Infinite Possibility’s PayPal transaction fees and commissions set forth below, any tax withholdings required by law, and any refunds, discounts, chargebacks and chargeback fees payable by Infinite Possibility.
       
      1. Infinite Possibility collects your fees based on the per-hour or per-reading prices you have listed, beginning with a $20.00 deposit (or full fee if less than $20.00) at the time the appointment is requested, with the remainder due at the time of service. Direct your clients to the payment page to complete their transaction. If they elect to upgrade their service at any point or extend their time, redirect them to pay for these services before you provide them. Once they’ve paid for extended minutes or readings at the time of service, they must forward their confirmation email to you to verify payment.
      2. We remove the PayPal transaction fee (2.9% + $0.30 per transaction; waived for business PayPal account holders) and take 25% commission, and forward the rest to your PayPal account.
      3. If the Client wishes to add more time or extend the reading, and you wish to bypass the hassle of clicking the link again to redirect to PayPal, the direct PayPal address is sheta@rendingtheveil.com. The Client can comment on the purchase who/what they’re payment is for. However, we recommend the simple way of clicking the Add to Cart button for all but experienced PayPal users.
      4. We do not, unlike other psychic sites, require you to have a minimum amount on account before we forward payment. Payment will be forwarded immediately upon being processed by Infinite Possibility staff. This may take up to 1-3 business days after the transaction itself.

       

    2. Special Programs.
       
      Infinite Possibility may, at its option, invite you to participate as a Practitioner in special offerings that may include promotional pricing, qualifications verification and/or targeted promotion. You have no obligation to accept such invitations; however, if you do accept such an invitation, you agree to be bound by the terms set forth in the invitation in addition to these Terms of Service.
       
    3. Advisor Fee Remittance.
       
      1. You are solely responsible for (i) all hardware, software and other costs incurred in using the Site, and (ii) determining, collecting, reporting and paying any applicable state and federal sales, income or other taxes. Infinite Possibility may withhold taxes from amounts issued to Practitioners as required by law, such as applicable state and local sales tax.
      2. Infinite Possibility reserves the right to institute a chargeback policy as we deem appropriate. Infinite Possibility reserves the right to withhold issuing payment for your fees without notice on any transaction which suggests that the Client or Client’s bank may not fulfill his or her payment obligation. Infinite Possibility reserves the right to hold funds beyond the normal distribution periods for transactions it deems suspicious to ensure integrity of the funds.
      3. Infinite Possibility reserves the right to close a member account at any time without reason, including, but not limited to, a violation of this Payment Policy, upon notice to the Practitioner and payment to the Practitioner of any unrestricted funds held in custody.

    Appointment and Refund Policy

    1. Infinite Possibility fields all appointments via admin@spiritcompanion.com or affiliated email addresses. Select your practitioner and the Service you require. Email for an appointment. We will contact the Practitioner and find available times, then contact you with these options. Once an appointment time is set, $20.00 of the Service fee for your selected Service is due as a deposit (if the Service is less than $20.00, full amount is due). When you meet with the Practitioner, the remainder of your fee is due at the time of Service (in advance). If you cancel your appointment, the deposit is forfeited. If you wish to extend your chat time or upgrade your Service, you’ll pay for these in advance as well. If prepaid time remains at the close of your session, you may choose between a credit on account with that Practitioner, or you may contact admin to select a new Practitioner (with associated potential rate change) or request a refund for the unused minutes. If you do not contact admin, we have no way of knowing of your request. Requesting via your Practitioner directly is not guaranteed to reach admin. Please keep this in mind.
       

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